Cloud Server Management

We can assist with 3 levels of management for your Cloud server. Our 24/7 support technicians are trained in pro active support techniques. Proactive support means that continuous monitoring of key services and resources on your server alert us to any issues in order to immediately take corrective action.

You select the level of monitoring and management you would like and let us take care of the rest. Our services range from setting up monitoring to the initial set up of your server to complete hassle free management of your complete server

Click on any feature listed below for more information

Monitoring

Basic

Complete

Server Monitoring
O/S Security updates & patches
Kernel updates - Linux only
Software/Control Panel updates and security patches
Host based IDS - Linux only
Firewall installation & maintenance
Anti virus protection
Security audit
	Order	Order	Order

Systems Administrative Services - available but not included in monthly fee

As part of the Server Management package, the customer can request additional operating system administrative assistance. This might include requests to help adjust the operating system to match new service requirements, install software, maintain user policies, etc. Requests can be regularly scheduled maintenance or ad hoc requests and are charged at our hourly rate of $99.

To obtain a quote for specific work please submit a ticket through your client area or by contacting sales

Some of the services we can provide include:

• Initial server configurations
• Installation of Control panels which are not part of our templates
• Configuration of Control panels
• Installation and configuration of software packages
• Log file interpretation
• Installing secure (SSL) certificates
• Backup configuration
• DNS configuration
• Hardening and tuning of servers
• Server and client migration
• Script debugging and upgrading
• Spam cleanups, Anti Spam configuration
• Manual FSCK